Show All Answers

1. My bill seems higher than normal, what do I do?

Check for leaks, such as toilet flappers, or check your irrigation heads and system controller. Most substantial increases in water usage are related to irrigation system controllers.

2. I found a leak, can my bill be adjusted?

Yes, the full rate order outlines the process, including the types of events that qualify and the documentation required.

3. Is there a website to view my bill?

Yes. Just go to Pay My Bill, once you have received your new account number, and create your login. Online payment options include Visa, Mastercard, American Express, Discover, and online checks.

4. Are there paperless billing options?

Yes. Once logged in to your account, you can select the paperless option. Pertinent details will be included with your bill each month.

5. When will my automatic draft payment occur?

Automatic draft payments will be processed on the bill due date each month.