The Town has contracted with Inframark for maintenance and operation of the utility system and billing for utility and other Town services. Inframark provides a monthly consolidated bill to Customers for water, sewer, trash, recycling, and fire services.
Payment is due on the date of each bill. After the due date, a charge of $10 or ten percent (10%) of the past due amount, whichever is greater, will be added to the outstanding bill. Payment must be received by 5 pm on the business day immediately preceding the proposed termination date, or service will be discontinued and a Non-Payment Fee of $60 will be applied to the account. After this time, payment of the total outstanding balance, including penalty and additional charges, must be paid by cash, cashier's check, or money order for restoration of water service. If payment is received before 1 pm restoration of water will be made on the same day; however, if, after 1 pm, an additional fee of $50 will be charged for guaranteed same-day reconnect. Returned check charge is $50.
No letters of credit or payment history will be accepted in lieu of a deposit.